1. Overview
IntelliTC Solutions ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, calculators, learning paths, scenario labs, certification program, and related services (collectively, the "Platform").
Please read this Privacy Policy carefully. By using the Platform, you consent to the data practices described in this policy. If you do not agree, please discontinue use of the Platform.
2. Information We Collect
2.1 Information You Provide Directly
| Data Type |
When Collected |
Purpose |
| Full name, email address |
Account registration, certification |
Account management, credential issuance |
| Calculator inputs (property values, loan amounts, income figures) |
When you use any calculator |
Generating calculation results |
| Assessment responses |
Certification exams |
Scoring, credential issuance |
| Contact information |
When you reach out to us |
Responding to inquiries |
2.2 Information Collected Automatically
When you access the Platform, we may automatically collect certain information, including:
- Device information: browser type, operating system, screen resolution, and device identifiers
- Usage data: pages visited, calculators used, time spent on each tool, learning path progress, and interaction patterns
- Log data: IP address, access times, referring URLs, and error logs
- Location data: approximate geographic location derived from your IP address
2.3 Information from Third Parties
We may receive information about you from third-party services if you choose to link or connect them to your account, such as authentication providers or analytics platforms.
3. How We Use Your Information
We use the information we collect for the following purposes:
- Provide and maintain the Platform: Process calculator inputs, deliver results, track learning progress, and issue certifications
- Improve our services: Analyze usage patterns to enhance calculator accuracy, optimize learning paths, and develop new features
- Communications: Send service-related notices, updates, and respond to your inquiries
- Security: Detect, prevent, and address fraud, abuse, and technical issues
- Compliance: Fulfill legal obligations and enforce our Terms of Service
- Analytics: Understand how users interact with the Platform to improve user experience
4. Legal Basis for Processing
We process your personal information based on the following legal grounds:
- Consent: When you voluntarily provide information or agree to cookies and tracking
- Contractual necessity: To fulfill our obligations under the Terms of Service (e.g., providing calculator results, issuing certifications)
- Legitimate interests: To improve and secure the Platform, conduct analytics, and develop new features
- Legal obligation: To comply with applicable laws and regulations
5. Information Sharing
We do not sell your personal information. We may share your information in the following limited circumstances:
- Service providers: Third-party vendors who assist with hosting, analytics, email delivery, and other operational services, bound by contractual confidentiality obligations
- Legal requirements: When required by law, regulation, legal process, or governmental request
- Protection of rights: When necessary to protect the safety, rights, or property of IntelliTC Solutions, our users, or the public
- Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, where your information may be transferred as a business asset
- With your consent: When you explicitly authorize us to share your information
6. Cookies and Tracking Technologies
6.1 What We Use
The Platform uses the following technologies to enhance your experience:
- Local storage: To save your theme preference (light/dark mode), calculator inputs, and learning progress within your browser
- Session cookies: To maintain your session state while using the Platform
- Analytics cookies: To understand usage patterns and improve the Platform (if analytics services are enabled)
6.2 Your Choices
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse cookies or alert you when cookies are being sent. Note that disabling cookies may affect certain features of the Platform, such as theme preferences and saved calculation data.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:
- Account data: Retained while your account is active and for a reasonable period afterward
- Calculator data: Processed in real-time within your browser; we do not store individual calculation inputs on our servers unless you explicitly save them to your account
- Certification records: Retained indefinitely to maintain the integrity of the ICREA credential program
- Usage analytics: Retained in aggregated, anonymized form
8. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- HTTPS encryption for all data transmitted between your browser and our servers
- Secure hosting infrastructure with access controls
- Regular security assessments and updates
- Limited employee access to personal data on a need-to-know basis
However, no method of electronic storage or transmission is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.
9. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you
- Correction: Request correction of inaccurate or incomplete personal information
- Deletion: Request deletion of your personal information, subject to certain legal exceptions
- Data portability: Request a copy of your data in a structured, commonly used format
- Opt-out: Opt out of marketing communications at any time
- Withdraw consent: Withdraw your consent for data processing where consent is the legal basis
9.1 California Residents (CCPA)
If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, the right to delete, and the right to opt out of the sale of personal information. We do not sell personal information.
9.2 European Residents (GDPR)
If you are located in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR), including the rights listed above plus the right to lodge a complaint with a supervisory authority.
9.3 How to Exercise Your Rights
To exercise any of these rights, please contact us at the email address listed in the Contact section below. We will respond to your request within 30 days.
10. Children's Privacy
The Platform is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.
11. Third-Party Links
The Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of any third-party services you access through the Platform.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by updating the "Effective Date" at the top of this page. We encourage you to review this Privacy Policy periodically.
